Charlotte Airport CLT: Help & Info Guide
Table Of Content
The museum also has an aviation library with over 9,000 volumes and a very extensive photography collection. In January 2011, the museum acquired N106US, the US Airways Airbus A320 ditched by captain Chesley Sullenberger as US Airways Flight 1549 in the Hudson River on January 15, 2009. This aircraft, which was delivered on June 10, 2011, is about 35 years younger than any other commercial airliner on display in a museum.
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Key Facilities and Services at CLT Airport
The busiest times at CLT are early mornings 5am-8am and late afternoons 3pm-6pm, especially on Sundays, Fridays, and Mondays when many travelers are arriving or departing. Passengers should plan to arrive 2 hours before domestic flights and 3 hours for international during peak periods. For those who prefer public transportation, the Charlotte Area Transit System (CATS) provides bus service to and from the airport. These shuttles provide transportation to and from the airport and nearby hotels. The pickup areas for the shuttle service are located on the curbside of the baggage claim level. Shared ride services, such as Uber and Lyft, are also available at the airport.
Facilities
CLT Airport offers a variety of parking options to suit every traveler's needs. There are several parking garages and lots available, including the Hourly Deck, Daily Deck, Long Term Lots, and Curbside Valet. Following the 2005 acquisition of US Airways by America West Airlines in a reverse takeover,[20] Charlotte remained the primary domestic hub for the airline. The majority of US Airways' international routes remained at the airline's second-largest hub, Philadelphia. If you are traveling from Interstate 77 to the Charlotte Airport, take exit 6B to Billy Graham Parkway and travel approximately five miles, exiting after the second traffic light at the airport exit.
Picking Up and Dropping Off Passengers
United's flights continued to use the east pier, with an enclosed holding room added for waiting passengers. For those who prefer to rent a car, there are several car rental companies available at the airport. The rental car facilities are located on the lower level of the terminal, near the baggage claim area. This new facility had eight dedicated gates for Eastern, each with its own departure lounge, snack bar and separate baggage claim space. Valet parking is also available directly outside the terminal for $32 per day.
CLT Airport, located in Charlotte, North Carolina, is one of the busiest airports in the United States. It serves as a major hub for American Airlines, and is the second largest hub for the airline after Dallas/Fort Worth International Airport. The airport has a total of six terminals, including Concourse A, Concourse B, Concourse C, Concourse D, Concourse E, and the Main Terminal. To avoid delays at CLT, passengers should check the status of their flight before arriving at the airport and sign up for flight alerts.

It is one of the few airports in the country with a public overlook area, where visitors are encouraged to watch planes take off, land, and taxi on CLT's four busy runways. Another way to stay informed is through the use of airline mobile phone apps. Most airlines have their own app that allows passengers to check their flight status, receive alerts about departure delays, cancelations, or gate changes, and even check-in for their flight.
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Public Transportation and Taxis
A TSA PreCheck Enrollment Center is located in the atrium after security and applicants can visit here for an enrollment interview. You’re able to use any TSA PreCheck lanes at any U.S. airport once your application has been approved and you have received your Known Traveler Number. Any passengers arriving on international flights will be required to clear customs at CLT, excluding any countries with pre-approval. Concourse E consists of 33 gates numbered E1 to E13, E18, E20 to E31, E36 to E38, E40, E41, E43, and E45 and is situated on the east side of the airport.
The airport offers on-site parking options including hourly, daily, and long-term parking. Passengers can also take advantage of ride-sharing services such as Uber and Lyft, or public transportation options including the CATS bus and light rail system. Overall, the airport is a modern and well-designed facility, with spacious terminals and plenty of amenities. The main terminal building houses a range of shops, restaurants, and services, including a currency exchange, ATMs, and a post office. Each concourse also has its own selection of dining and shopping options, as well as lounges for eligible passengers. This is in accordance with the North Carolina Smoke-Free Law, which bans smoking in most of the public places and workplaces.
Airlines Operating from CLT
Traveling can be tiring, and finding a comfortable place to rest near the airport can make your journey much smoother. We have compiled a list of excellent hotels located within a few miles of the airport, offering a range of amenities to suit every traveler's needs. From those offering free airport shuttle services to those with fitness centers and swimming pools, there is something for everyone.
On average, the airport handles around 1,400 daily flights, with an average of 130,000 passengers passing through the airport each day. The airport serves over 180 destinations worldwide, with nonstop flights to major cities across the United States, as well as international destinations in Canada, Mexico, the Caribbean, and Europe. Charlotte Douglas Airport has a wide range of dining options and shopping destinations. From Shake Shack to Phillips Seafood, and from No Boundaries to MAC Cosmetics, there's something for everyone. The airport offers a remarkable assortment of dining options, designed to satiate all taste buds and cater to all types of travelers.
The pickup areas for these services are located on the curbside of the baggage claim level. Please note that there may be restrictions on the number of passengers and amount of luggage that can be accommodated in a shared ride. For passengers with connecting flights, it's important to note that the Main Terminal is the central hub for all concourses.
CLT Airport has a total of six concourses, labeled A through E, as well as a main terminal building. Concourses A, B, and C are located on the north side of the airport, while Concourses D and E are located on the south side. With a phased approach, new developments are due to be launched yearly through 2026, with some recent evidence of expansion of the terminal lobby. When fully complete, the full terminal expansion project will provide 3 large security checkpoints, pre-security concession spaces, charging stations, and new ticketing counters.
CLT’s Enrollment Center is located in the baggage claim area of the main terminal and is open Monday to Friday, 1 p.m. The airport also participates in Enrollment on Arrival at the Concourse D Federal Inspection Area. CLT has 5 security checkpoints situated across the terminal, providing easy access to each concourse.
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This guide provides an overview of the airport's services, amenities, and transportation options. Whether you're a seasoned traveler or embarking on your first air journey, our guide to navigating airports will help you traverse CLT and other global airports with ease. When it was completed, Piedmont, Eastern, and Delta moved in and the old center pier was demolished. The new concourse had separate departure lounges, restrooms and an enlarged baggage claim area.
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